How to use GrowNextAI

Settings → WhatsApp. Use the sign-up popup if you have a WhatsApp Business account, or paste a Phone Number ID and token. Send yourself a test message before going further.

Team & Agents. Each agent gets their own login and sees the chats you allow. Managers see everything; agents can be limited to the campaigns they run.

Inbox → Live Chat Settings. This decides whether a customer gets your welcome message or the off-hours one. The time zone comes from your business profile.

Inbox → Agent Routing. Chats that need a human are assigned automatically — round-robin, least busy, or longest idle — instead of sitting unclaimed.

WhatsApp Templates → New. Meta approves marketing templates in minutes to hours. Write the variables as {{1}}, {{2}} — the campaign builder maps them to each contact.

On the template, optionally set how long WhatsApp keeps trying. An OTP that arrives an hour late is worse than one that never arrives.

Campaigns → New. Pick the template, choose who it goes to, and send now or schedule it. Link clicks are tracked per recipient, so you see who opened what.

Flow Builder. Drag a flow: ask, branch, answer, hand to a human. It runs day and night and passes anything it cannot answer to the inbox.

You do not import anything to start. A conversation, an ad lead or a form submission becomes a lead automatically, with the source recorded.

Each lead is scored hot, warm or cold from what they said and did. Open a lead and the AI analysis explains why — it is a starting point, not a verdict.

My Day lists who to contact today and why: a follow-up due, a quote unanswered, a chat gone quiet.

Schedule the next touch from the lead drawer. Overdue ones surface rather than being forgotten.

Social Accounts. Facebook Page and Instagram publishing run through your Meta connection; the blog can publish to WordPress, Shopify or the embed.

Knowledge Base. Upload your brochures, price lists and FAQs. Everything written afterwards draws on them instead of guessing.

Campaign Autopilot → Plan. It proposes a month of posts. Edit what you want, reject what you don't, approve the rest.

Scheduled posts are visible before they go out. Nothing publishes that you have not seen.

Ad performance → Connect ad account. This is a separate permission from Page posting on purpose: a business that only schedules posts is never asked for its advertising.

Create Ad. Pick the objective, write the copy or have it written, set the budget. Click-to-WhatsApp ads land straight in your inbox.

Overview shows spend, leads and cost per lead over time — not vanity metrics.

Automated rules pause a set that overspends or stops delivering, so a bad day does not become a bad week.

Google Business Profile → Settings → Connect Google. Sign in with the Google account that manages the profile and choose your location. Overview then shows how complete the listing is and what to fix first.

Describe the update, offer or event; the AI writes it, you edit it. Add a photo — upload one, generate one, or pick from the Media Library — then publish now or schedule it.

Autopilot. Choose how often and what kinds of posts. It plans and writes them from your business details, and either publishes or waits for your approval.

Reviews. The AI reads each one and drafts a reply in your voice. Review Automation can post replies to happy customers by itself; anything risky waits in Approvals.

Local SEO lists the fixes that matter most and writes your business description. Services, Booking Links and Photos put the rest on your listing.

Insights. Profile views, calls, website clicks, direction requests and what people searched — Google's figures, kept apart from GrowNextAI's own.

Instagram Automation → Accounts. This uses Instagram Login directly, so a creator account without a linked Page still works.

A comment on a post or reel, a DM, or a story reply.

A public comment reply, a private DM, or both. The DM can carry a link — which is how a comment becomes a click.

Run it on a single reel before switching it on everywhere.

AI Blog Writer. Give it a topic and keywords. Choose whether it is written for your city, your country, or nobody in particular.

Optionally end the article with a CTA card — useful for affiliate products. Affiliate links are marked rel="sponsored" automatically.

To WordPress, Shopify, or the embeddable blog that drops into any site with one script tag.

The content calendar plans what goes out and when, so the blog does not stop after week two.

Appointments → Settings. Services, durations, and when you are available. The time zone comes from your business profile.

You get a link and a WhatsApp flow. Both write into the same calendar.

A reminder the day before and an hour before. This is the setting that reduces no-shows more than anything else.

Decide what happens when someone does not arrive — a follow-up message, or a note on their record.

Settings → Payments. Connect Razorpay or PayPal so an invoice carries a working payment link.

From a lead, so the quote is attached to the conversation it came from.

One click when it is accepted. Nothing is retyped.

Unpaid invoices are chased on a schedule instead of by you remembering.

Settings → Email. Verify the domain you send from, or delivery suffers.

Segment from the CRM rather than uploading a spreadsheet, so the list stays current.

The AI writer drafts it from your knowledge base; you edit before it goes.

Opens and clicks come back to the contact record, so the CRM knows who is engaged.

Affiliate → Products. Name, link, and what makes it worth buying.

The studio writes the post and makes the image, in the voice you set.

Publishing spreads posts across your channels on a calendar instead of all at once.

Clicks are tracked per link, so you stop guessing which product works.