Build a smart WhatsApp chatbot with a drag-and-drop flow builder
Qualify leads, close sales and support customers 24×7 — without writing a single line of code.
Drag steps onto a canvas and connect them: send a message, offer buttons, ask a question, open a form, let the AI answer, save the lead, book a visit, send a payment link, hand over to your team. Start from a ready-made chatbot for your industry, test it without messaging a real customer, and publish it to your WhatsApp Business number.
What you get
- A drag-and-drop canvas with 34 building blocks — messages, buttons, lists, questions, forms, AI replies, conditions and CRM actions
- 46 ready-made chatbots to start from, 40 of them written for 14 industries — installed complete and ready to publish
- Five ways to start a conversation: a keyword, a click-to-WhatsApp ad, a reply to a template, a QR code scan, or by hand
- Qualify leads with questions and buttons, route them hot, warm or cold, and save every answer to your CRM
- Close sales in the chat: pick a visit or demo slot from a date & time picker, or pay with a payment link and a Pay button
- Support customers 24×7 with AI answers from your own business knowledge — and hand over to a person in one step
- Test any chatbot before it goes live: a test run follows the conversation as a customer would, and sends nothing to real customers
- Checked before it's published — a branch that leads nowhere is flagged, so no customer is left without a reply
How it works
From idea to done in three steps.
Pick a starting point
Choose a ready-made chatbot for your industry, or start from a blank canvas.
Drag, drop and connect
Add the steps you need and draw the path each answer takes — no code anywhere.
Test and publish
Run it as a customer would, fix what the checks flag, then switch it on for your WhatsApp number.
Frequently asked questions
Do I need to know how to code?+
No. Every step is configured with forms and dropdowns on the canvas. There is an optional API Request step for businesses that want to call their own systems, but no chatbot needs it.
Which channel does it run on?+
WhatsApp, through your own WhatsApp Business API number. Replies, buttons, lists, forms and payment links all arrive as native WhatsApp messages.
Can the chatbot answer questions I didn't script?+
Yes. The AI Reply step answers from your business details, services and FAQs — so a customer who asks something off-script still gets a real answer, not a menu.
What happens when the chatbot can't help?+
A handover step moves the conversation to your team in the Unified Inbox with everything collected so far, and the chatbot stays quiet on that chat until it's resolved.
Can it take bookings and payments?+
Yes. A date & time step lets customers pick a slot inside WhatsApp, a callback step books a call into your team's day, and a payment link step sends a Pay button through your own Razorpay account.
Can I try it without messaging real customers?+
Yes. A test run goes through the conversation exactly as a customer would, but nothing is sent and nothing is written to your CRM.
Related features
AI Chatbot
Auto-answer DMs and comments across every channel, 24/7.
WhatsApp Marketing
Campaigns, offers and instant replies on the channel India reads.
Lead Generation & CRM
Capture every enquiry and track it from new lead to won.
Popular with Real Estate, Clinics, Coaching Centres, Salons & Beauty.
Check out more services
Everything else GrowNextAI does for your business, in one account.
- CRM AutomationA CRM that fills itself and follows up for youLeads from WhatsApp, Instagram, Facebook, ads and your website land in one pipeline, scored hot, warm or cold by AI — and My Day tells your team who to call.Explore CRM Automation
- Auto-ReplyInstant replies to every comment and messageAnswer Instagram and Facebook comments and DMs, and WhatsApp questions and voice notes, the moment they arrive — from your own business knowledge.Explore Auto-Reply
- Meta Ad ManagerFacebook & Instagram ads in three guided stepsBuild click-to-WhatsApp, lead-form and traffic ads with AI copy and images. Every ad goes to Meta paused, and reports show the leads and sales it brought.Explore Meta Ad Manager
- Unified InboxEvery conversation in one inboxWhatsApp, Instagram, Facebook and website chats in one place — with queues, transfers and saved replies, and any conversation turned into a lead in a click.Explore Unified Inbox
- Instagram AutomationComment-to-DM on autopilotWhen someone comments a keyword, replies to your story or messages you, reply publicly and send the link or offer in a DM — and save them as a lead.Explore Instagram Automation
- New · AI AgentsSales, Receptionist, Support, Marketing, Analytics and Finance agentsSix roles that do the repeatable part of each job — and hand the rest to your team.Meet the agents
- Email CampaignEmail campaigns your customers actually openBuild contact lists, write on-brand campaign emails with AI in English, Hindi or Hinglish, send them to the right people and see opens and clicks.Explore Email Campaigns
- AI ReceptionistBookings and reminders around the clockTakes bookings on your website and WhatsApp from the slots you actually have free, confirms them and sends reminders that cut no-shows.Explore AI Receptionist
- Website ChatbotA 24×7 assistant on your websiteAnswers visitors from your business knowledge — typed or spoken — and captures interested visitors as leads in your CRM. One snippet on any website.Explore Website Chatbot
- Sales & InvoicingGST quotes, invoices and paymentsTurn a won lead into a GST quotation and invoice, share it on WhatsApp with a Pay now link, and track what's paid and what's outstanding.Explore Sales & Invoicing
- Social Media AutoPilotA month of posts, planned and publishedPick a goal and your channels: AI plans the calendar and writes the posts, you approve them, and they publish to Instagram, Facebook and Google Business on schedule.Explore Social Media AutoPilot
- AI Blog WriterSEO articles, published to WordPressWrite long-form, SEO-ready articles with headings, FAQs and a quality check, then publish them to your WordPress site in a click.Explore AI Blog Writer
- Affiliate AutomationPosts, reels and auto-DMs for every product linkAdd an affiliate or product link and get AI captions, images and reels, publishing to Instagram, Facebook and Google Business, and the link DMed to anyone who asks.Explore Affiliate Automation
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