CRM Automation that works the leads for you
Capture every lead, score it with AI, follow up automatically and never lose track of who to call.
Leads arrive from WhatsApp, Instagram, Facebook, your website chatbot, Meta ads, Google Business and phone calls — and the CRM saves each one the moment a customer shares their number or email. AI scores how ready they are to buy, follows up while they're quiet, and My Day tells each person on your team exactly who to contact today.
What you get
- Leads captured automatically from WhatsApp, Instagram, Facebook, your website chatbot, Meta ads, Google Business and calls
- A pipeline from New to Won, as a list or a pipeline board, with the stage and value of every lead
- AI lead scoring from 0 to 100 — hot, warm or cold — with the reasons behind every score
- Alerts the moment a lead turns hot, or starts going cold
- AI follow-up over WhatsApp and email on a schedule you set, that stops the moment the customer replies
- Auto Follow-Up sequences you build: timed WhatsApp and email steps, each with its own template, started by a new lead, a stage, a tag or a form
- WhatsApp Flow and form answers saved on the lead, and filterable
- My Day: today's follow-ups and overdue ones, for each person on your team
- Spots when a customer says they've paid or agreed, and asks you to confirm the win — it never marks a deal won by itself
- Assign leads to your team one at a time or in bulk, and export any view to CSV
How it works
From idea to done in three steps.
Connect your channels
Link WhatsApp, Instagram, Facebook and your website chatbot — enquiries become leads on their own.
Let AI sort them
Every lead is scored hot, warm or cold, and the ones that matter rise to the top.
Work your day
Open My Day, call who's due, and let AI follow-up chase the rest.
Frequently asked questions
Where do leads come from?+
Automatically from WhatsApp, Instagram and Facebook chats, your website chatbot, Meta lead ads, Google Business and voice calls — as soon as the customer shares a phone number or email. You can add leads by hand too.
How does AI lead scoring work?+
Each lead gets a score from 0 to 100 based on what they've done — asking for a price, a quote or a demo, booking, replying, paying — with the reasons shown. Hot is 80 and above, warm 60 and above, and you can change both.
Will AI follow-up message customers without me?+
Only if you switch it on, and you choose how: fully automatic, hybrid, or every message waiting for your approval. It keeps to quiet hours and daily limits, and stops as soon as the customer replies.
Can I build my own follow-up sequence?+
Yes. Auto Follow-Up lets you set the steps — WhatsApp or email, how many days apart, a template for each — and what starts it: a new lead, a move to a stage, a tag, or a form filled in. Outside WhatsApp's 24-hour window a step uses its approved template, or email instead.
Can my team use it?+
Yes. Assign leads to team members, and each person's My Day shows only the leads that are theirs. The owner sees everything, and can move an absent agent's leads to someone else in one step.
Can I track deal stages?+
Yes. Move each lead through clear stages from new to won, with notes and the source on every one, so you always know what to do next.
Is there a unified inbox?+
Yes. WhatsApp, Instagram, Facebook and chatbot conversations appear in one place, and any of them can be turned into a lead in a click.
Related features
Auto-Replies
Never leave a comment or DM unanswered, on any channel.
Unified Inbox
Every WhatsApp, Instagram and website chat in one place.
Sales & Invoicing
From won lead to paid invoice — and every payment recorded and receipted automatically.
Popular with Real Estate, Clinics, Coaching Centres, Digital Marketing Agencies.
Check out more services
Everything else GrowNextAI does for your business, in one account.
- WhatsApp AutomationCampaigns, chatbots and instant replies on WhatsAppBroadcast templates you write with AI on the official WhatsApp Business API, retarget who replied or clicked, recover abandoned carts and auto-answer every message.Explore WhatsApp Automation
- WhatsApp Chatbot BuilderDrag-and-drop WhatsApp chatbots, no codeBuild flows with buttons, questions, forms and AI answers — start from a chatbot made for your industry, test it safely, then publish it to your WhatsApp number.Explore Chatbot Builder
- Auto-ReplyInstant replies to every comment and messageAnswer Instagram and Facebook comments and DMs, and WhatsApp questions and voice notes, the moment they arrive — from your own business knowledge.Explore Auto-Reply
- Meta Ad ManagerFacebook & Instagram ads in three guided stepsBuild click-to-WhatsApp, lead-form and traffic ads with AI copy and images. Every ad goes to Meta paused, and reports show the leads and sales it brought.Explore Meta Ad Manager
- Google Business ProfileReviews answered, posts published, local SEO fixedAI drafts a reply to every Google review, publishes posts on a calendar, lists the fixes that lift your local ranking, and shows the calls and visits it brings.Explore Google Business Profile
- Unified InboxEvery conversation in one live-chat deskWhatsApp, Instagram, Facebook and website chats in one place — queues, transfers, saved replies, team roles, and any chat turned into a lead in a click.Explore Unified Inbox
- Instagram AutomationComment-to-DM on autopilotWhen someone comments a keyword, replies to your story, comments on your Live or messages you, reply publicly and DM the link or offer — and save them as a lead.Explore Instagram Automation
- New · AI AgentsSales, Receptionist, Support, Marketing, Analytics and Finance agentsSix roles that do the repeatable part of each job — and hand the rest to your team.Meet the agents
- Email CampaignEmail campaigns your customers actually openDesign emails by drag-and-drop or let AI design them, send them to your lists or a CSV from your own provider, and see who opened and clicked.Explore Email Campaigns
- AI ReceptionistBookings and reminders around the clockTakes bookings on your website and WhatsApp from the slots you actually have free — classes and group sessions too — and sends reminders that cut no-shows.Explore AI Receptionist
- Website ChatbotA 24×7 assistant on your websiteAnswers visitors from your business knowledge — typed or spoken — and captures interested visitors as leads in your CRM. One snippet on any website.Explore Website Chatbot
- Sales & InvoicingGST invoices, payments and automatic receiptsGST quotes and invoices with a Pay now link on your own Razorpay — and every website payment recorded as a paid invoice, sent to the customer automatically.Explore Sales & Invoicing
- Create & PostThree researched drafts for every postPick a goal and get 3 drafts — post, carousel, reel or story — with brand images and trending hashtags. Or just chat with the Content Director.Explore Create & Post
- Reel DirectorBusiness reels made by AIBrief the director in a chat and get three scripted reels with a storyboard, then cinematic AI scenes or an AI presenter speaking your language.Explore Reel Director
- Social Media AutoPilotA month of posts, planned and publishedPick a goal: AI plans the month, writes the posts and makes brand images; you approve, and they publish to Instagram, Facebook and Google Business — trends included.Explore Social Media AutoPilot
- AI Blog WriterSEO articles that read human, published to WordPressWrite long-form SEO articles with FAQs, images and a Human score — fix any paragraph with one-click Humanize — then publish them to your WordPress site.Explore AI Blog Writer
- Affiliate AutomationPosts, reels and auto-DMs for every product linkAdd an affiliate or product link and get AI captions, images and reels, publishing to Instagram, Facebook and Google Business, and the link DMed to anyone who asks.Explore Affiliate Automation
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