WhatsApp for Financial Services
Real-time updates, secure journeys and seamless service for banks, fintech and insurance.
Customers want their money updates where they already are. GrowNextAI sends transaction alerts, OTPs and payment reminders from your systems, collects documents through a guided chatbot, qualifies loan and policy leads, and connects customers to a verified agent when it matters.
- Instant transaction and payment alerts
- Faster document collection
- More leads qualified automatically
How financial services businesses use WhatsApp with GrowNextAI
Transaction & payment alerts
Your core system triggers WhatsApp alerts for credits, debits, EMI due dates and premium renewals.
API Campaigns
OTP & verification messages
Send one-time passwords with WhatsApp authentication templates from your own app.
Authentication Templates
Guided document collection
A chatbot asks for ID, address proof or income documents one at a time and saves each upload to the application.
Chatbot Flow Builder
Loan & policy lead qualification
Ads and chatbots ask income, amount and tenure, score the lead and hand the good ones to an advisor.
Meta Ads + Lead Scoring
Renewal & EMI reminders
Reminders go out days before every EMI and renewal date, repeating each month or year, so fewer payments are missed and fewer policies lapse.
Due-Date Reminders
Secure agent handover
Sensitive requests go to a verified agent; chats can be restricted by team and campaign.
Unified Inbox
Your Financial Services business
Business account
- Business:
₹25,000 credited to your account ending 4821 on 17 Sep, 10:42 AM. Available balance: ₹1,12,450.
10:12
- Customer:
I want to apply for a personal loan
10:15
- Business:
Happy to help! How much would you like to borrow?
10:18
Up to ₹2 lakh
₹2–5 lakh
Above ₹5 lakh
- Business:
Please upload a photo of your PAN card to continue 📄
10:21
An example conversation, set up in minutes.
Go live in four steps
Sign up with your industry chosen and we set out these steps for you on your dashboard.
- 1
Connect your verified WhatsApp number
Use the official API with your registered business name.
- 2
Get utility and authentication templates approved
Alerts, reminders and OTPs each need an approved template.
- 3
Connect your systems
Trigger messages from your core banking, LOS or policy system with API campaigns.
- 4
Build your application chatbot
Collect details and documents step by step.
Frequently asked questions
Can we send OTPs on WhatsApp?+
Yes. Create an authentication template and trigger it from your app through API campaigns.
How are documents collected?+
The chatbot asks for each document as an image or file, saves it with the customer's record, and lets your team review submissions.
Is customer data kept private?+
Messages use the official WhatsApp Business API. Access to chats can be limited by role and campaign, and customers can be blocked or opted out.
Can alerts come from our existing system?+
Yes. Any system that can make an HTTP request can send WhatsApp messages through API campaigns.
More industries
Check out more services
Everything else GrowNextAI does for your business, in one account.
- WhatsApp AutomationCampaigns, chatbots and instant replies on WhatsAppBroadcast templates you write with AI on the official WhatsApp Business API, retarget who replied or clicked, recover abandoned carts and auto-answer every message.Explore WhatsApp Automation
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- CRM AutomationA CRM that fills itself and follows up for youLeads from WhatsApp, Instagram, Facebook, ads and your website land in one pipeline, scored by AI — and Auto Follow-Up sequences chase them on WhatsApp and email.Explore CRM Automation
- Auto-ReplyInstant replies to every comment and messageAnswer Instagram and Facebook comments and DMs, and WhatsApp questions and voice notes, the moment they arrive — from your own business knowledge.Explore Auto-Reply
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- Google Business ProfileReviews answered, posts published, local SEO fixedAI drafts a reply to every Google review, publishes posts on a calendar, lists the fixes that lift your local ranking, and shows the calls and visits it brings.Explore Google Business Profile
- Unified InboxEvery conversation in one live-chat deskWhatsApp, Instagram, Facebook and website chats in one place — queues, transfers, saved replies, team roles, and any chat turned into a lead in a click.Explore Unified Inbox
- Instagram AutomationComment-to-DM on autopilotWhen someone comments a keyword, replies to your story, comments on your Live or messages you, reply publicly and DM the link or offer — and save them as a lead.Explore Instagram Automation
- New · AI AgentsSales, Receptionist, Support, Marketing, Analytics and Finance agentsSix roles that do the repeatable part of each job — and hand the rest to your team.Meet the agents
- Email CampaignEmail campaigns your customers actually openDesign emails by drag-and-drop or let AI design them, send them to your lists or a CSV from your own provider, and see who opened and clicked.Explore Email Campaigns
- AI ReceptionistBookings and reminders around the clockTakes bookings on your website and WhatsApp from the slots you actually have free — classes and group sessions too — and sends reminders that cut no-shows.Explore AI Receptionist
- Website ChatbotA 24×7 assistant on your websiteAnswers visitors from your business knowledge — typed or spoken — and captures interested visitors as leads in your CRM. One snippet on any website.Explore Website Chatbot
- Sales & InvoicingGST invoices, payments and automatic receiptsGST quotes and invoices with a Pay now link on your own Razorpay — and every website payment recorded as a paid invoice, sent to the customer automatically.Explore Sales & Invoicing
- Create & PostThree researched drafts for every postPick a goal and get 3 drafts — post, carousel, reel or story — with brand images and trending hashtags. Or just chat with the Content Director.Explore Create & Post
- Reel DirectorBusiness reels made by AIBrief the director in a chat and get three scripted reels with a storyboard, then cinematic AI scenes or an AI presenter speaking your language.Explore Reel Director
- Social Media AutoPilotA month of posts, planned and publishedPick a goal: AI plans the month, writes the posts and makes brand images; you approve, and they publish to Instagram, Facebook and Google Business — trends included.Explore Social Media AutoPilot
- AI Blog WriterSEO articles that read human, published to WordPressWrite long-form SEO articles with FAQs, images and a Human score — fix any paragraph with one-click Humanize — then publish them to your WordPress site.Explore AI Blog Writer
- Affiliate AutomationPosts, reels and auto-DMs for every product linkAdd an affiliate or product link and get AI captions, images and reels, publishing to Instagram, Facebook and Google Business, and the link DMed to anyone who asks.Explore Affiliate Automation
Grow your financial services business on WhatsApp
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