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AI Agents

Six AI agents for the jobs you can't staff around the clock

Every business has the same six roles to fill. These do the repeatable part of each — on WhatsApp, Instagram, Facebook and your website — and hand the rest to your team.

An agent here isn't a chatbot with a new name. It's a role: it works inside your own account, on your own customers and business details, and it knows when to stop and fetch a person.

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Sales AI Agent

Answers every enquiry, works out who's serious, and keeps following up.

Receptionist AI Agent

Answers the questions a front desk answers, and fills the diary.

Support AI Agent

Answers customers from your own help content, and knows when to fetch a person.

Marketing AI Agent

Writes the posts, the ads and the campaigns — and sends them.

Analytics AI Agent

Tells you what's working, and shouts when something breaks.

Finance AI Agent

Sends the quote, raises the invoice, collects the money and chases what's late.

Agent 1

Sales AI Agent

Answers every enquiry, works out who's serious, and keeps following up.

Most enquiries are lost in the first hour, and most of the rest are lost to nobody following up. The Sales agent replies the moment someone asks, collects what your team needs to know, and stays on the ones worth chasing.

What it does for you

  • Replies in seconds to every new enquiry — day, night, Sunday, festival.
  • Asks the qualifying questions you choose: budget, timeline, model, class, area.
  • Saves every answer on the lead in your CRM, so nobody asks twice.
  • Scores leads hot, warm or cold, so your team calls the ready ones first.
  • Books a callback into the right salesperson's day, with the reason attached.
  • Follows up on its own for days afterwards — and stops the moment they reply or ask it to.
  • Sends a quote or a payment link when someone's ready to buy.
  • Tags every lead with the ad, campaign or QR code it came from.

Works on

WhatsAppInstagramFacebookWebsite chatClick-to-WhatsApp ads

How it works

AI replies, working from your business details and your own questions.

When it hands over

Hands the chat to a salesperson with the answers already attached. Each agent can be limited to their own campaigns or projects.

Switch on the Sales AI Agent

Agent 2

Receptionist AI Agent

Answers the questions a front desk answers, and fills the diary.

The calls that interrupt your day are mostly the same five questions and a booking. The Receptionist agent takes them on WhatsApp, and only shows times you are actually free.

What it does for you

  • Answers timings, services, prices, directions and parking from your own business profile.
  • Books appointments in a WhatsApp form that only offers slots you have open.
  • Confirms the booking, reminds before it, and follows up after.
  • Reschedules and cancels without a phone call, and frees the slot for the next person.
  • Understands voice notes — it transcribes them and answers.
  • Sends the address and a map link, so nobody rings to ask where you are.
  • Keeps the diary in one place whether the booking came from WhatsApp, your website or the phone.

Works on

WhatsAppWebsite chatYour booking page

How it works

AI answers from your own business details; bookings run on your real availability.

When it hands over

Anything it shouldn't answer — a medical question, a complaint, a special case — goes straight to your front desk, with the chat so far.

Switch on the Receptionist AI Agent

Agent 3

Support AI Agent

Answers customers from your own help content, and knows when to fetch a person.

Support questions arrive at all hours and most have been answered before. The Support agent answers from what you've written — your FAQs, policies, catalogue and hours — and never invents an answer it doesn't have.

What it does for you

  • Answers from your own FAQs, policies, prices and opening hours.
  • Collects what a ticket needs — order number, what went wrong, how urgent — before a person picks it up.
  • Works the same on WhatsApp, your website widget, and Instagram and Facebook messages.
  • Hands over the moment someone asks for a human, and stays quiet while your team is on the chat.
  • Gives your team saved replies, so common answers take one keystroke.
  • Returns the chat to the bot when it's resolved, or after a quiet period you set.
  • Tells your agent when WhatsApp's 24-hour window has closed and only an approved template can be sent.

Works on

WhatsAppWebsite chatInstagramFacebookTelegram

How it works

AI answers, grounded in your knowledge base rather than the open internet.

When it hands over

One tap moves a chat to a person, and the AI stops answering that thread until it's resolved.

Switch on the Support AI Agent

Agent 4

Marketing AI Agent

Writes the posts, the ads and the campaigns — and sends them.

The marketing that never happens is the marketing nobody had time to write. This agent turns one line about your offer into posts, blogs, ads and broadcasts, in your tone and your languages.

What it does for you

  • Writes social posts with captions, hashtags and image ideas for Instagram, Facebook and LinkedIn.
  • Writes blog articles, ad copy, festival greetings and Google Business posts.
  • Generates images for posts and ads from a description.
  • Builds WhatsApp broadcasts to a segment — past buyers, a city, a tag — and schedules them.
  • Sends email campaigns to the same contacts.
  • Creates click-to-WhatsApp and lead-form ads in Meta Ads Manager, paused, for you to review.
  • Replies to Instagram comments and moves the conversation into DMs.
  • Plans a month of content on a calendar, so the posting doesn't depend on somebody remembering.

Works on

InstagramFacebookWhatsAppEmailGoogle Business ProfileYour blog

How it works

AI writing and images, sent on a schedule you set.

When it hands over

Nothing goes out until you approve it: ads are created paused, campaigns are scheduled by you, and every draft is yours to edit.

Switch on the Marketing AI Agent

Agent 5

Analytics AI Agent

Tells you what's working, and shouts when something breaks.

Numbers only help if somebody looks at them. This agent keeps the reports current, watches the ones that cost money, and answers questions in a WhatsApp message rather than a spreadsheet.

What it does for you

  • Campaign reports: sent, delivered, read, failed and replied, per broadcast.
  • Ad reports: spend, results and cost per result, by campaign, ad set and ad.
  • Sales reports: quotes, invoices, payments and what's still outstanding.
  • Lead reports: where your customers come from, and where leads stall.
  • Chatbot reports: which step of a conversation people drop out at.
  • Alerts when something needs you: overspending, a cost-per-lead spike, messages not delivering, a connection about to expire.
  • Answers questions you send it on WhatsApp — what you spent this week, how many leads came in — and asks before doing anything.

Works on

Your dashboardWhatsAppEmail alerts

How it works

Your own data, with AI answering questions about it on WhatsApp.

When it hands over

It reports and warns; the decisions and the spending stay yours.

Switch on the Analytics AI Agent

Agent 6

Finance AI Agent

Sends the quote, raises the invoice, collects the money and chases what's late.

Getting paid is a sequence of small jobs that slip: the quote nobody sent, the invoice nobody raised, the reminder nobody likes making. This agent runs all of it, and the money goes straight to your own account.

What it does for you

  • Turns an accepted quote into a GST invoice using your own tax profile.
  • Sends invoices on WhatsApp or by email, with a Pay now button.
  • Collects by UPI, card or net banking through your own Razorpay account — the money never passes through us.
  • Records each payment against its invoice and marks it paid or part paid, by itself.
  • Chases what's due: fees, EMIs, renewals, service dates — a set number of days before, on the day, or after.
  • Repeats those reminders every month, quarter or year, without changing the date you saved.
  • Keeps a running total of what's been collected and what's still owed.
  • Stops chasing anyone you tag as paid or settled.

Works on

WhatsAppEmailYour invoices and payment pages

How it works

Your rules, run on time — with payments through your own payment account.

When it hands over

Refunds, disputes and anything unusual stay with you — the agent records what happened and tells you.

Switch on the Finance AI Agent

How they work together

One enquiry, from the first message to the money — each agent picking up where the last one stops.

  1. 1

    Marketing — An ad you approved sends someone into WhatsApp at 11pm.

  2. 2

    Sales — They're answered in seconds, asked their budget and timeline, and saved to your CRM as a hot lead.

  3. 3

    Receptionist — They pick a visit time from the slots you actually have free, and get a confirmation and a reminder.

  4. 4

    Support — The question they ask the next morning is answered from your own FAQs — the one it can't answer reaches your team.

  5. 5

    Finance — They say yes, so the quote becomes an invoice with a Pay now link, and the payment records itself.

  6. 6

    Analytics — By Monday you can see what that ad cost you per customer — and get told if the next one starts costing more.

Where a person stays in charge

The parts people ask about on the second call, answered on the first page.

Nothing spends money on its own

Ads are created paused in your own Meta account. You review the audience and the budget, and switch them on yourself.

WhatsApp's rules are kept, not worked around

Your agents reply freely for 24 hours after a customer writes. After that only templates Meta has approved go out — the app tells you which, and never pretends a message was delivered.

A person closes the deal

When a customer says they've paid or agreed, the Sales agent flags it for you to confirm. It never marks a deal won by itself.

No advice it isn't qualified to give

Medical, legal and financial questions go to your team. The AI answers from your business details and says when it doesn't know.

Your accounts, your data

Agents work inside your own WhatsApp Business number, Meta ad account and payment account. Your customer list stays yours, and opt-outs are honoured everywhere.

Questions people ask

Is this six different products?+

No. It's one platform, and each agent is a role you switch on. Most businesses start with one — usually Sales or Receptionist — and add the others once it's earning its keep.

Do I have to write the answers myself?+

You fill in your business once: services, prices, timings, FAQs and the questions you want asked. The agents answer from that. You can edit any reply, and ready-made chatbots for your industry give you a starting point instead of a blank page.

What happens when an agent can't answer?+

It hands the conversation to your team in the Unified Inbox with everything collected so far, and stops replying on that thread until it's resolved. It never guesses at something it wasn't told.

Will agents message my customers without me knowing?+

They reply to people who message you, and they send the campaigns and reminders you set up. Nothing else. Opt-outs are honoured everywhere, and WhatsApp's own rules — approved templates outside the 24-hour window — are followed rather than worked around.

Which languages do they work in?+

English, Hindi and Hinglish, in the tone you choose. Your customers get answers in the language they wrote in.

Do I need my own WhatsApp Business API and ad account?+

Yes — and that's deliberate. You connect your own WhatsApp number, your own Meta ad account and your own payment account, so your customers, your ad spend and your money stay yours.

Check out more services

Everything else GrowNextAI does for your business, in one account.

Put the first agent to work this week

Start free, connect your WhatsApp number, and switch on the one role that costs you the most time today.

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