AI Auto-Replies Across Your Channels
Never leave a comment or DM unanswered, on any channel.
Every unanswered comment or DM is a missed customer. Auto-replies use AI and your own knowledge base to respond to Instagram and Facebook comments and DMs, and to inbound WhatsApp messages, automatically — with per-channel toggles so you decide exactly where it runs.
What you get
- Auto-answers Instagram and Facebook comments and DMs
- Replies to inbound WhatsApp questions and voice notes
- Answers grounded in your business knowledge base
- Account safety built in: replies paced and varied the way Meta expects, and paused if Meta restricts the account
- Per-channel toggles so you stay fully in control
- Consistent, on-brand tone in English, Hindi or Hinglish
How it works
From idea to done in three steps.
Add your knowledge
Fill your knowledge base with hours, pricing and common Q&A.
Connect & toggle
Link each channel and switch auto-replies on where you want.
Let it respond
The AI answers automatically and routes hot enquiries to leads.
Frequently asked questions
Can it reply to comments and DMs automatically?+
Yes. Auto-replies answer Instagram and Facebook comments and DMs, and inbound WhatsApp messages, using your knowledge base.
Do I control where it runs?+
Yes. Every channel has its own toggle, so auto-replies only run where you enable them.
Does it handle voice notes?+
On WhatsApp, spoken questions are transcribed and answered too, so voice-note enquiries don't get missed.
How does it know the answers?+
You fill a single business knowledge base once — hours, pricing, policies, FAQs — and the AI answers from it across every channel.
Which channels does it cover?+
WhatsApp, Instagram and Facebook comments and DMs. Your website is covered by the website chatbot, which answers from the same knowledge base.
Related features
Website Chatbot
A 24/7 assistant on your site that answers and captures leads.
WhatsApp Marketing
Campaigns, templates, chatbots, cart recovery and instant replies — on the channel India actually reads.
CRM Automation
Capture every lead, score it with AI, follow up automatically and never lose track of who to call.
Popular with Salons & Beauty, Clinics, Restaurants, Retail Businesses.
Check out more services
Everything else GrowNextAI does for your business, in one account.
- WhatsApp AutomationCampaigns, chatbots and instant replies on WhatsAppBroadcast templates you write with AI on the official WhatsApp Business API, retarget who replied or clicked, recover abandoned carts and auto-answer every message.Explore WhatsApp Automation
- WhatsApp Chatbot BuilderDrag-and-drop WhatsApp chatbots, no codeBuild flows with buttons, questions, forms and AI answers — start from a chatbot made for your industry, test it safely, then publish it to your WhatsApp number.Explore Chatbot Builder
- CRM AutomationA CRM that fills itself and follows up for youLeads from WhatsApp, Instagram, Facebook, ads and your website land in one pipeline, scored by AI — and Auto Follow-Up sequences chase them on WhatsApp and email.Explore CRM Automation
- Meta Ad ManagerFacebook & Instagram ads in three guided stepsBuild click-to-WhatsApp, lead-form and traffic ads with AI copy and images. Every ad goes to Meta paused, and reports show the leads and sales it brought.Explore Meta Ad Manager
- Google Business ProfileReviews answered, posts published, local SEO fixedAI drafts a reply to every Google review, publishes posts on a calendar, lists the fixes that lift your local ranking, and shows the calls and visits it brings.Explore Google Business Profile
- Unified InboxEvery conversation in one live-chat deskWhatsApp, Instagram, Facebook and website chats in one place — queues, transfers, saved replies, team roles, and any chat turned into a lead in a click.Explore Unified Inbox
- Instagram AutomationComment-to-DM on autopilotWhen someone comments a keyword, replies to your story, comments on your Live or messages you, reply publicly and DM the link or offer — and save them as a lead.Explore Instagram Automation
- New · AI AgentsSales, Receptionist, Support, Marketing, Analytics and Finance agentsSix roles that do the repeatable part of each job — and hand the rest to your team.Meet the agents
- Email CampaignEmail campaigns your customers actually openDesign emails by drag-and-drop or let AI design them, send them to your lists or a CSV from your own provider, and see who opened and clicked.Explore Email Campaigns
- AI ReceptionistBookings and reminders around the clockTakes bookings on your website and WhatsApp from the slots you actually have free — classes and group sessions too — and sends reminders that cut no-shows.Explore AI Receptionist
- Website ChatbotA 24×7 assistant on your websiteAnswers visitors from your business knowledge — typed or spoken — and captures interested visitors as leads in your CRM. One snippet on any website.Explore Website Chatbot
- Sales & InvoicingGST invoices, payments and automatic receiptsGST quotes and invoices with a Pay now link on your own Razorpay — and every website payment recorded as a paid invoice, sent to the customer automatically.Explore Sales & Invoicing
- Create & PostThree researched drafts for every postPick a goal and get 3 drafts — post, carousel, reel or story — with brand images and trending hashtags. Or just chat with the Content Director.Explore Create & Post
- Reel DirectorBusiness reels made by AIBrief the director in a chat and get three scripted reels with a storyboard, then cinematic AI scenes or an AI presenter speaking your language.Explore Reel Director
- Social Media AutoPilotA month of posts, planned and publishedPick a goal: AI plans the month, writes the posts and makes brand images; you approve, and they publish to Instagram, Facebook and Google Business — trends included.Explore Social Media AutoPilot
- AI Blog WriterSEO articles that read human, published to WordPressWrite long-form SEO articles with FAQs, images and a Human score — fix any paragraph with one-click Humanize — then publish them to your WordPress site.Explore AI Blog Writer
- Affiliate AutomationPosts, reels and auto-DMs for every product linkAdd an affiliate or product link and get AI captions, images and reels, publishing to Instagram, Facebook and Google Business, and the link DMed to anyone who asks.Explore Affiliate Automation
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